Careers

If you wish to join our team please email your application to careers@beehiive.com

Beehiive hosts a suite of systems for managing after sales services (warranty, installation etc) for products on behalf of major retailers and manufacturers. Product types include:

Open positions


IT Administrator

Summary

At beehiive.com, we develop software to manage contractors for retailers and manufacturers. Become a part of our close knit team and help us defend our systems from the increasingly hostile environment ahead.

Responsibilities

  • Cyber threat prevention and response
  • Initiate improvements, present them as cases to the business and see them through to delivery
  • Liaise with and oversee contract IT administrators in remote countries
  • Manage and maintain ChromeOS and Windows based endpoints
  • Manage and maintain Google and Microsoft based users
  • Manage and maintain physical network assets including routers / switches / access points / printers etc
  • Oversee support level 1 staff and provide training to the team
  • Stay up to date with and help implement regulatory responsibilities
  • Stay up to date with and help implement security measures

Skills and experience

  • Desktop administration
  • Email administration (distribution lists / google groups, email message tracing)
  • Good verbal and written communications
  • IT Support
  • Networking fundamentals (IPv4, IPv6, DHCP, DNS, SSH, SMTP, HTTP, VPNs, routing and firewalls)

Systems and technologies

  • Aircall
  • Ansible
  • Google Workspaces, Microsoft 365
  • Linux, Windows and ChromeOS
  • Mikrotik
  • Our own custom built job (tradie) management software
  • Wireguard
  • Zendesk Support